Shipment and Returns

Package shipping

As a general rule, packages are sent within 48 hours of receiving your payment through the shipping agency you have chosen in the purchase process. EquipoCR55 S.L. reserves the right to use another carrier for logistical and availability reasons without prior notice and without additional costs to the customer, except as indicated in the purchase process.

If you prefer shipping certified by a carrier that allows this mode, an additional fee will apply. Contact us before requesting this option. Regardless of the shipping method you choose, we will provide you with a link so you can follow the online order.

Shipping costs include handling and packaging costs, as well as postal or courier costs. Handling costs have a fixed price, while shipping costs may vary based on the total weight and size of the parcel. We recommend that you group all your items in an order. We can not combine two different orders and shipping costs will be applied to each one individually. We are not responsible for any damage your package may have after shipping, but we do our best to protect all fragile items in packaging

The boxes are large and your items will be well protected.